Effective Date: 27 June 2026
Welcome to Ziveka Campus. These Terms and Conditions explain the rules and guidelines for using our website, registering for programmes, accessing learning resources, communicating with our team, and participating in our educational services.
By using the Ziveka Campus website, submitting an enquiry, registering for a course, making a payment, accessing the student portal, or using any of our services, you agree to follow these Terms and Conditions.
Ziveka Campus provides foreign language education, professional development programmes, exam preparation support, student guidance services, online learning resources, digital learning materials, and related educational services.
Our programmes may include classroom based learning, online learning, blended learning, workshops, certificate programmes, language exam preparation, business language training, and customised learning solutions.
By accessing our website or using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with these terms, you should not use our website, register for a programme, access learning materials, or submit personal information through our online forms.
Ziveka Campus aims to provide accurate and updated information about programmes, course content, schedules, duration, fees, learning outcomes, and entry requirements.
However, course details may change from time to time due to academic, administrative, operational, lecturer availability, student demand, or technical reasons.
Ziveka Campus reserves the right to update course content, change schedules, revise learning methods, modify assessment formats, or adjust programme delivery where necessary.
Students may be required to provide accurate personal information during registration. This may include full name, contact number, email address, selected programme, academic background, identification details, and payment information where applicable.
Students are responsible for ensuring that all information submitted to Ziveka Campus is accurate, complete, and up to date.
Ziveka Campus may refuse, delay, or cancel enrolment if the information provided is incorrect, incomplete, misleading, or not suitable for the selected programme.
Course fees, registration fees, examination preparation fees, digital learning fees, certificate fees, or other charges will be communicated before or during the enrolment process.
Students must make payments according to the agreed payment method, deadline, and payment plan.
Failure to make payments on time may result in delayed access to classes, learning materials, student portal features, certificates, or other services.
Ziveka Campus reserves the right to update programme fees, promotional offers, discounts, or payment conditions at any time. Changes will not normally affect students who have already completed payment for a confirmed intake unless otherwise communicated.
Refunds, cancellations, transfers, or course changes may be considered based on the nature of the programme, payment status, course commencement date, administrative costs, and the reason for the request.
Students must submit refund or cancellation requests in writing to Ziveka Campus.
Refunds may not be available after course access has been provided, classes have started, digital materials have been issued, or administrative processing has been completed.
Ziveka Campus reserves the right to review each refund request individually and make a final decision based on the circumstances.
Students are expected to attend classes, participate actively, complete assigned work, follow lecturer instructions, and maintain respectful communication with staff and other students.
For online classes, students are responsible for ensuring they have a stable internet connection, suitable device, microphone, camera where required, and access to the relevant online platform.
Poor attendance, lack of participation, misconduct, or failure to meet course requirements may affect eligibility for certificates, assessments, academic support, or programme completion.
Ziveka Campus may provide students with access to a learning management system, student portal, online classroom, digital library, worksheets, recorded sessions, study materials, or downloadable resources.
Students must keep their login details confidential and must not share account access with others.
Unauthorised sharing, copying, recording, downloading, distributing, reselling, or misusing learning materials is strictly prohibited.
Ziveka Campus may suspend or remove access if a student misuses the platform, violates these terms, shares protected content, or engages in harmful activity.
All course materials, worksheets, videos, presentations, notes, digital books, website content, graphics, logos, brand assets, and learning resources provided by Ziveka Campus are protected by intellectual property rights.
Students may use these materials only for personal learning purposes.
Students must not copy, reproduce, publish, sell, upload, distribute, modify, or share Ziveka Campus materials without written permission.
All trademarks, logos, course names, brand names, and original content remain the property of Ziveka Campus or the relevant rights holders.
Certificates may be issued only after the student successfully completes the required course activities, attendance requirements, assessments, assignments, payments, and administrative conditions.
Ziveka Campus reserves the right to withhold certificates if a student has not completed course requirements, has pending payments, or has breached these Terms and Conditions.
Certificate processing times may vary depending on the programme, verification process, and administrative workload.
Students must behave respectfully and professionally when interacting with lecturers, staff, classmates, support teams, and online communities.
The following behaviour is not allowed:
Abusive, offensive, discriminatory, or threatening communication
Harassment of staff or students
Sharing false or misleading information
Disrupting classes or online sessions
Recording sessions without permission
Sharing private student or staff information
Misusing Ziveka Campus platforms or learning materials
Attempting to access restricted systems or accounts
Ziveka Campus may suspend or remove a student from a programme if conduct is considered harmful, inappropriate, unlawful, or damaging to the learning environment.
You may use the Ziveka Campus website for lawful purposes only.
You must not attempt to damage, hack, overload, disrupt, copy, misuse, or interfere with the website, forms, student portal, databases, or connected systems.
You must not use our website to submit false information, spam messages, harmful files, unauthorised advertisements, or content that may affect the security or reputation of Ziveka Campus.
Ziveka Campus may use third party platforms for payments, email communication, learning management, video classes, website hosting, analytics, forms, or student support.
Our website may also include links to third party websites, social media pages, payment gateways, online tools, or educational resources.
Ziveka Campus is not responsible for the content, privacy practices, security, technical issues, or terms of third party platforms.
Users should review the terms and privacy policies of third party services before using them.
Ziveka Campus may offer promotions, discounts, scholarships, free resources, trial sessions, or special offers from time to time.
Promotional offers may have specific conditions, expiry dates, eligibility requirements, and limited availability.
Ziveka Campus reserves the right to change, withdraw, or refuse a promotional offer if it is misused, expired, incorrectly displayed, or no longer available.
Ziveka Campus may update, postpone, reschedule, replace, or cancel classes, lecturers, course content, learning methods, or services due to operational needs, low enrolment, technical issues, emergencies, public holidays, lecturer availability, or circumstances beyond our control.
Where possible, Ziveka Campus will take reasonable steps to inform affected students and provide suitable alternatives.
Ziveka Campus will make reasonable efforts to provide quality educational services, accurate information, and reliable website access.
However, we do not guarantee that the website, student portal, online classes, digital materials, or third party platforms will always be uninterrupted, error free, or available at all times.
Ziveka Campus is not responsible for losses, delays, technical issues, missed classes, internet failures, device problems, third party platform errors, or other issues beyond our reasonable control.
To the maximum extent permitted by law, Ziveka Campus will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, programmes, or services.
Your personal information will be handled according to our Privacy Policy.
By using our website, submitting forms, registering for programmes, or communicating with Ziveka Campus, you agree that your information may be collected and used for educational, administrative, communication, and service delivery purposes.
Please read our Privacy Policy for more information about how we collect, use, protect, and manage personal information.
Ziveka Campus may contact students and website users through email, phone, SMS, WhatsApp, online forms, student portal notices, or other communication methods provided during registration or enquiry.
It is the student’s responsibility to provide accurate contact details and check updates regularly.
These Terms and Conditions are governed by the laws of Sri Lanka.
Any disputes, claims, or concerns related to the use of the Ziveka Campus website, programmes, or services will be handled according to applicable laws and procedures in Sri Lanka.
Ziveka Campus may update these Terms and Conditions from time to time.
Any changes will be published on this page with an updated effective date. Continued use of our website or services after changes are published means you accept the updated Terms and Conditions.
If you have any questions about these Terms and Conditions, please contact Ziveka Campus using the details below.
Ziveka Campus
Colombo, Sri Lanka
Email:
info@zivekacampus.com
admin@zivekacampus.com
outreach@zivekacampus.com
Phone:
+94 70 766 7010
+94 70 766 7012
+94 70 766 7013
Thank you for choosing Ziveka Campus as your learning partner.
Ziveka Online Campus is your premier gateway to global education. We empower ambitious minds with industry-ready skills, language mastery, and flexible online learning designed for the modern world.
© 2026 Ziveka Online Campus. All Rights Reserved. by Ziveka | BR No: PV00344833
